# Bugs

**URL:** https://forum.builder.io/c/bugs/7.md?page=1

[Latest](https://forum.builder.io/latest.md) · [Categories](https://forum.builder.io/categories.md) · [Tags](https://forum.builder.io/tags.md)

**Page:** 2

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## [Depth limit writing content with a/b tests](https://forum.builder.io/t/depth-limit-writing-content-with-a-b-tests/15739)

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**Author:** [@jchisholm](https://forum.builder.io/u/jchisholm)\
**Replies:** 4\
**Last updated:** [October 10, 2025, 2:08pm UTC](https://forum.builder.io/t/depth-limit-writing-content-with-a-b-tests/15739 "2025-10-10T14:08:52Z")

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I’m seeing an issue where creating content via the write API with an a/b test variation that has quite a deep structure (more than 20 nodes deep), then I get an HTTP 500 error. This does not apply to creating content wi…

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## [Cache-Control response header not change after use cacheSeconds property in the @builder.io/sdk](https://forum.builder.io/t/cache-control-response-header-not-change-after-use-cacheseconds-property-in-the-builder-io-sdk/5161)

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**Author:** [@wojciech.kusmierczyk](https://forum.builder.io/u/wojciech.kusmierczyk)\
**Replies:** 6\
**Last updated:** [October 1, 2025, 5:59pm UTC](https://forum.builder.io/t/cache-control-response-header-not-change-after-use-cacheseconds-property-in-the-builder-io-sdk/5161 "2025-10-01T17:59:59Z")

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I have the problem with Cache-Control response header. I use the @builder.io/sdk@2.2.2 and i try to fetch builder content by the builder.getAll method. I set cacheSeconds property to 10, but when the response is incomi…

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## [Problème avec le plan Pro. Payé, mais non disponible dans le tableau de bord](https://forum.builder.io/t/probleme-avec-le-plan-pro-paye-mais-non-disponible-dans-le-tableau-de-bord/15802)

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**Author:** [@groovly](https://forum.builder.io/u/groovly)\
**Replies:** 2\
**Last updated:** [September 29, 2025, 4:44am UTC](https://forum.builder.io/t/probleme-avec-le-plan-pro-paye-mais-non-disponible-dans-le-tableau-de-bord/15802 "2025-09-29T04:44:29Z")

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PlS CHECK THE PROBLEM

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## [Can't connect to Github repo in a new project](https://forum.builder.io/t/cant-connect-to-github-repo-in-a-new-project/15779)

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**Author:** [@esban](https://forum.builder.io/u/esban)\
**Replies:** 1\
**Last updated:** [September 18, 2025, 6:32pm UTC](https://forum.builder.io/t/cant-connect-to-github-repo-in-a-new-project/15779 "2025-09-18T18:32:00Z")

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Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link e.g. Buil…

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## [Credits disappeared upon subscription cancellation](https://forum.builder.io/t/credits-disappeared-upon-subscription-cancellation/15773)

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**Author:** [@ace](https://forum.builder.io/u/ace)\
**Replies:** 3\
**Last updated:** [September 17, 2025, 4:49am UTC](https://forum.builder.io/t/credits-disappeared-upon-subscription-cancellation/15773 "2025-09-17T04:49:38Z")

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I had over 600 credits from last month that disappeared when my subscription, that I cancelled, ended, and now I can’t contact support about it because that’s a subscriber-only feature. I’m not paying $30 just so I can o…

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## [Turbopack incompatibility with Builder.io's devtools CLI](https://forum.builder.io/t/turbopack-incompatibility-with-builder-ios-devtools-cli/7655)

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**Author:** [@MR2025](https://forum.builder.io/u/MR2025)\
**Replies:** 4\
**Last updated:** [September 15, 2025, 5:01pm UTC](https://forum.builder.io/t/turbopack-incompatibility-with-builder-ios-devtools-cli/7655 "2025-09-15T17:01:52Z")

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Builder content link N/A - This is an initialization issue Builder public api key N/A - Unable to get to this stage due to initialization failure Detailed steps to reproduce the bug Create a new Next.js project (v1…

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## [Pro Plan Glitch. Paid but not available in Dashboard](https://forum.builder.io/t/pro-plan-glitch-paid-but-not-available-in-dashboard/15713)

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**Author:** [@exopascal](https://forum.builder.io/u/exopascal)\
**Replies:** 9\
**Last updated:** [September 10, 2025, 2:17pm UTC](https://forum.builder.io/t/pro-plan-glitch-paid-but-not-available-in-dashboard/15713 "2025-09-10T14:17:44Z")

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Hey team, I’m experiencing an issue with our subscription. We are using the Pro plan with two seats. Unfortunately, the subscription has been removed from our dashboard … for the third time. The first two times, we subs…

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## [My project got deleted when I tried to connect the Gitlab repo](https://forum.builder.io/t/my-project-got-deleted-when-i-tried-to-connect-the-gitlab-repo/15585)

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**Author:** [@Mariaberrocal](https://forum.builder.io/u/Mariaberrocal)\
**Replies:** 7\
**Last updated:** [September 4, 2025, 11:52am UTC](https://forum.builder.io/t/my-project-got-deleted-when-i-tried-to-connect-the-gitlab-repo/15585 "2025-09-04T11:52:36Z")

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Hi please I need HELP ASAP. Im really blocked, I was trying to connect the Gitlab repo to one of my projects and when I tried everything crashed, everything was deleted. I cannot work on anything, please help me. I’m los…

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## [Codegen/completion endpoint: NetworkError](https://forum.builder.io/t/codegen-completion-endpoint-networkerror/15622)

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**Author:** [@chaher](https://forum.builder.io/u/chaher)\
**Replies:** 2\
**Last updated:** [September 3, 2025, 7:24am UTC](https://forum.builder.io/t/codegen-completion-endpoint-networkerror/15622 "2025-09-03T07:24:05Z")

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npm error code ENOENT npm error syscall open npm error path /app/code/package.json npm error errno -2 npm error enoent Could not read package.json: Error: ENOENT: no such file or directory, open ‘/app/code/package.js…

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## [Jodit Rich Text field crashes in Content editor page](https://forum.builder.io/t/jodit-rich-text-field-crashes-in-content-editor-page/14709)

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**Author:** [@asalanguit](https://forum.builder.io/u/asalanguit)\
**Replies:** 6\
**Last updated:** [September 1, 2025, 7:43am UTC](https://forum.builder.io/t/jodit-rich-text-field-crashes-in-content-editor-page/14709 "2025-09-01T07:43:23Z")

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Hi, i have encountered a bug using @builder.io/plugin-jodit-html-editor plugin. I am using Jodit for Rich text field in my content model. I am using builder io as a CMS and i have decided to use Jodit Rich text field …

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## [Top-up credits are billed but not applied](https://forum.builder.io/t/top-up-credits-are-billed-but-not-applied/15700)

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**Author:** [@volleylabs](https://forum.builder.io/u/volleylabs)\
**Replies:** 2\
**Last updated:** [August 25, 2025, 9:52am UTC](https://forum.builder.io/t/top-up-credits-are-billed-but-not-applied/15700 "2025-08-25T09:52:12Z")

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Yesterday, I topped up credits and the payment was processed - money left my account and I received a receipt - but the credits still haven’t been applied. After 24 hours, I’m still blocked by the “Monthly AI usage limit…

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## ["Sync from Main" feature in Builder.io tool is not working](https://forum.builder.io/t/sync-from-main-feature-in-builder-io-tool-is-not-working/15690)

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**Author:** [@Priya](https://forum.builder.io/u/Priya)\
**Replies:** 1\
**Last updated:** [August 21, 2025, 3:49pm UTC](https://forum.builder.io/t/sync-from-main-feature-in-builder-io-tool-is-not-working/15690 "2025-08-21T15:49:10Z")

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I have generated the code through prompt and then pushed to Github When I have cloned that GitHub code to the local and made some changes to it, and then repushed the code to GitHub, and then want to see those changes in…

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## [New projects are not working - stuck installing dependencies](https://forum.builder.io/t/new-projects-are-not-working-stuck-installing-dependencies/15676)

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**Author:** [@fabiobachi](https://forum.builder.io/u/fabiobachi)\
**Replies:** 6\
**Last updated:** [August 21, 2025, 3:21pm UTC](https://forum.builder.io/t/new-projects-are-not-working-stuck-installing-dependencies/15676 "2025-08-21T15:21:22Z")

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Builder content link Project 1 Project 2 Project 3 Builder public api key 9a30b0cd01e34caf92a9411be62f4ea2 Detailed steps to reproduce the bug I’m new to Builder.io, I’m testing the app so I can recommend to the c…

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## [VScode plugin stuck on "Spaces" screen](https://forum.builder.io/t/vscode-plugin-stuck-on-spaces-screen/15498)

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**Author:** [@monkcode](https://forum.builder.io/u/monkcode)\
**Replies:** 3\
**Last updated:** [August 21, 2025, 6:53am UTC](https://forum.builder.io/t/vscode-plugin-stuck-on-spaces-screen/15498 "2025-08-21T06:53:40Z")

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I wanted to test out the builder plugin in cursor but I cannot get it to work. I installed the plugin, filled in all information, created an builder.io account, logged in. When I launch builder inside, it just gets stuc…

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## [I purchased 500 credits twice, but they weren't added](https://forum.builder.io/t/i-purchased-500-credits-twice-but-they-werent-added/15677)

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**Author:** [@dyagram](https://forum.builder.io/u/dyagram)\
**Replies:** 12\
**Last updated:** [August 20, 2025, 2:34pm UTC](https://forum.builder.io/t/i-purchased-500-credits-twice-but-they-werent-added/15677 "2025-08-20T14:34:08Z")

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I purchased 500 credits twice, but they weren’t added and were deducted from my bank account. I’ve been waiting for a response from support for four days. Builder content link Builder public api key go to Builder.io:…

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## [Project branch deleted automatically](https://forum.builder.io/t/project-branch-deleted-automatically/15549)

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**Author:** [@AtomicShield](https://forum.builder.io/u/AtomicShield)\
**Replies:** 3\
**Last updated:** [August 19, 2025, 7:22am UTC](https://forum.builder.io/t/project-branch-deleted-automatically/15549 "2025-08-19T07:22:32Z")

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My branches are being automatically deleted every 15 minutes, and sometimes even after creating a pull request or draft. When I switch to direct commits, the entire project fails to load, leaving me unable to continue de…

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## [Paid Invoice but Credits Not Added to My Account](https://forum.builder.io/t/paid-invoice-but-credits-not-added-to-my-account/15656)

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**Author:** [@Rochim](https://forum.builder.io/u/Rochim)\
**Replies:** 1\
**Last updated:** [August 19, 2025, 3:23am UTC](https://forum.builder.io/t/paid-invoice-but-credits-not-added-to-my-account/15656 "2025-08-19T03:23:35Z")

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I have an urgent issue with my account credits. Invoice number: ZPCWFXOD-0003 Date paid: August 16, 2025 Amount paid: $105 (Fusion Pro Tier Base Plan + 3x Additional AI Credits) Receipt number: 2163-8634 P…

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## [Design mode looks broken or might be a bug](https://forum.builder.io/t/design-mode-looks-broken-or-might-be-a-bug/15637)

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**Author:** [@nasser](https://forum.builder.io/u/nasser)\
**Replies:** 1\
**Last updated:** [August 18, 2025, 5:27am UTC](https://forum.builder.io/t/design-mode-looks-broken-or-might-be-a-bug/15637 "2025-08-18T05:27:25Z")

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What are you trying to accomplish I am trying to edit final touches of the website but the design mode looks broken/ looks like there is a bug. When I click on design mode, it turns my website into text and I am unable …

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## ["codegen/completion endpoint: NetworkError" message](https://forum.builder.io/t/codegen-completion-endpoint-networkerror-message/15624)

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**Author:** [@marcogouveia](https://forum.builder.io/u/marcogouveia)\
**Replies:** 1\
**Last updated:** [August 16, 2025, 1:22am UTC](https://forum.builder.io/t/codegen-completion-endpoint-networkerror-message/15624 "2025-08-16T01:22:11Z")

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Any impute on ai chat I try to do gives me this response “codegen/completion endpoint: NetworkError” I’ve already logged out and in, cleaned the cache but the bug persists Builder content link Builder.io Fusion Previ…

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## [Nuxt v4 - General issues with custom components](https://forum.builder.io/t/nuxt-v4-general-issues-with-custom-components/15618)

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**Author:** [@creinelt](https://forum.builder.io/u/creinelt)\
**Replies:** 4\
**Last updated:** [August 15, 2025, 7:02pm UTC](https://forum.builder.io/t/nuxt-v4-general-issues-with-custom-components/15618 "2025-08-15T19:02:39Z")

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I’ve succesfully integrated builder.io into my Nuxt v4 project. But I have some issues with my custom components. Clicking on the component in the preview does not open/select the component, it works for default compo…

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## [Fusion Space chat is not responding at all, React Native CLI Space](https://forum.builder.io/t/fusion-space-chat-is-not-responding-at-all-react-native-cli-space/15537)

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**Author:** [@kimster](https://forum.builder.io/u/kimster)\
**Replies:** 4\
**Last updated:** [August 12, 2025, 6:06pm UTC](https://forum.builder.io/t/fusion-space-chat-is-not-responding-at-all-react-native-cli-space/15537 "2025-08-12T18:06:25Z")

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After importing a react native CLI project from scratch with no major code modifications, Fusion space chat is not responding at all, and there is no terminal issue or any issue that is displayed from builder fusion Bui…

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## [Model Input-Type for custom components not working](https://forum.builder.io/t/model-input-type-for-custom-components-not-working/15558)

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**Author:** [@creinelt](https://forum.builder.io/u/creinelt)\
**Replies:** 1\
**Last updated:** [August 11, 2025, 9:21am UTC](https://forum.builder.io/t/model-input-type-for-custom-components-not-working/15558 "2025-08-11T09:21:32Z")

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I’ve registered a custom component with an input of type “model”. But the fields are not loading in the Visual Editor. { component: BuilderButton, name: 'Button', noWrap: true, override:…

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## [Unable to clone workspace](https://forum.builder.io/t/unable-to-clone-workspace/15541)

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**Author:** [@AtomicShield](https://forum.builder.io/u/AtomicShield)\
**Replies:** 6\
**Last updated:** [August 7, 2025, 6:32am UTC](https://forum.builder.io/t/unable-to-clone-workspace/15541 "2025-08-07T06:32:26Z")

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I don’t know what happened i dont know what happened, i also cant use direct commits in project settings (paid plan)

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## [Error loading project: non-failed machines: #d89605ef6d3668 (suspended)](https://forum.builder.io/t/error-loading-project-non-failed-machines-d89605ef6d3668-suspended/15385)

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**Author:** [@james.stephens](https://forum.builder.io/u/james.stephens)\
**Replies:** 3\
**Last updated:** [August 3, 2025, 1:13pm UTC](https://forum.builder.io/t/error-loading-project-non-failed-machines-d89605ef6d3668-suspended/15385 "2025-08-03T13:13:18Z")

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This project was working one day and the next I started to get this. In the morning prior to this happening I was being asked to authenticate with Github, which I had never done. Then later in the day the project doesnt …

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## [I cant get Fusion to respond](https://forum.builder.io/t/i-cant-get-fusion-to-respond/15493)

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**Author:** [@captainmcblam](https://forum.builder.io/u/captainmcblam)\
**Replies:** 3\
**Last updated:** [August 1, 2025, 7:57am UTC](https://forum.builder.io/t/i-cant-get-fusion-to-respond/15493 "2025-08-01T07:57:58Z")

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Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link e.g. bu…

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## [Accessing current state from plugin](https://forum.builder.io/t/accessing-current-state-from-plugin/15469)

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**Author:** [@matuskocian](https://forum.builder.io/u/matuskocian)\
**Replies:** 11\
**Last updated:** [July 30, 2025, 11:01am UTC](https://forum.builder.io/t/accessing-current-state-from-plugin/15469 "2025-07-30T11:01:16Z")

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Hello, i want to ask what is the best way to access content connected data ? I am trying to use const currentState = (window as any).builder?.state?.toJSON(); I can access atleast key but dont see the entry i set ther…

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## ["Repeat for each" binding list will not populate](https://forum.builder.io/t/repeat-for-each-binding-list-will-not-populate/15232)

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**Author:** [@rogueyoshi](https://forum.builder.io/u/rogueyoshi)\
**Replies:** 4\
**Last updated:** [July 23, 2025, 2:27pm UTC](https://forum.builder.io/t/repeat-for-each-binding-list-will-not-populate/15232 "2025-07-23T14:27:47Z")

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Builder content link https://builder.io/content/904bfb5f8a574bcda0d7428715d6701a Builder public api key fcf43311f2524b21a3f6f60592110eac Detailed steps to reproduce the bug Go to Editor Click Data Tab Connect data …

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## [Builder.io is adding fonts.googleapis.com links in my code (strict MIME checking is enabled error)](https://forum.builder.io/t/builder-io-is-adding-fonts-googleapis-com-links-in-my-code-strict-mime-checking-is-enabled-error/15428)

<div class="topic-metadata">

**Author:** [@Lukas](https://forum.builder.io/u/Lukas)\
**Replies:** 1\
**Last updated:** [July 18, 2025, 10:48am UTC](https://forum.builder.io/t/builder-io-is-adding-fonts-googleapis-com-links-in-my-code-strict-mime-checking-is-enabled-error/15428 "2025-07-18T10:48:04Z")

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Hello, we are trying to get a perfect best practices score, but builder is giving us a problem with the fonts it is loading from google fonts. Example page: berlin-recycling.de (You can check in the dom you can see the…

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## [Image Block "High Priority" attribute not working in HTML API](https://forum.builder.io/t/image-block-high-priority-attribute-not-working-in-html-api/13762)

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**Author:** [@jtcf](https://forum.builder.io/u/jtcf)\
**Replies:** 6\
**Last updated:** [July 15, 2025, 7:27pm UTC](https://forum.builder.io/t/image-block-high-priority-attribute-not-working-in-html-api/13762 "2025-07-15T19:27:28Z")

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Builder content link Builder public api key 00663584d54b434c805dd33bfe872f95 Detailed steps to reproduce the bug curl https://cdn.builder.io/api/v3/html/page/e09c37c9c23e48c8a855f733ac8738d2\\?apiKey\\=00663584d54b434…

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## [Request for Help: App Disappeared and Unable to Access FullStory](https://forum.builder.io/t/request-for-help-app-disappeared-and-unable-to-access-fullstory/15407)

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**Author:** [@Shuku](https://forum.builder.io/u/Shuku)\
**Replies:** 1\
**Last updated:** [July 15, 2025, 11:54am UTC](https://forum.builder.io/t/request-for-help-app-disappeared-and-unable-to-access-fullstory/15407 "2025-07-15T11:54:55Z")

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Hi all, I’ve lost my entire app that I’ve been working on for the past two weeks. Suddenly, all historical chats disappeared, so I can’t restore anything. I emailed the help desk, but I only received a link to app.fulls…

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