# General

**URL:** https://forum.builder.io/c/general/6.md?page=1

[Latest](https://forum.builder.io/latest.md) · [Categories](https://forum.builder.io/categories.md) · [Tags](https://forum.builder.io/tags.md)

**Page:** 2

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## [Migrate entries contents from one space to another space](https://forum.builder.io/t/migrate-entries-contents-from-one-space-to-another-space/15935)

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**Author:** [@Ecommfox](https://forum.builder.io/u/Ecommfox)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 8:00pm UTC](https://forum.builder.io/t/migrate-entries-contents-from-one-space-to-another-space/15935 "2025-11-25T20:00:12Z")

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Hello , dear community , I 've created a minimal app to allow Builder.io user to move models and content entries from one space to another : http://builderio-migrator.vercel.app You can fork the public repo to your ow…

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## [Graphql Content API returning null for data section](https://forum.builder.io/t/graphql-content-api-returning-null-for-data-section/15945)

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**Author:** [@Adravya](https://forum.builder.io/u/Adravya)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 5:57pm UTC](https://forum.builder.io/t/graphql-content-api-returning-null-for-data-section/15945 "2025-11-25T17:57:36Z")

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I’m running into a strange GraphQL issue with a Builder.io “Page” model. In my model, under Options → Fields, I have the following custom fields: Title Page URL (text field) According to the Builder docs, the field l…

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## [Builder.io Plugin alternative as Figma has made it only accessible for the Dev](https://forum.builder.io/t/builder-io-plugin-alternative-as-figma-has-made-it-only-accessible-for-the-dev/15961)

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**Author:** [@Sneh](https://forum.builder.io/u/Sneh)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 5:39pm UTC](https://forum.builder.io/t/builder-io-plugin-alternative-as-figma-has-made-it-only-accessible-for-the-dev/15961 "2025-11-25T17:39:43Z")

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Figma has now made the plugins to access to only the Dev accounts so normal users cant access the plugins then how we are supposed to do the figma to code if you can provide any alternative approch for it ??!!

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## [AI is Stuck Generating](https://forum.builder.io/t/ai-is-stuck-generating/15749)

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**Author:** [@stevestanbury](https://forum.builder.io/u/stevestanbury)\
**Replies:** 8\
**Last updated:** [November 24, 2025, 3:01pm UTC](https://forum.builder.io/t/ai-is-stuck-generating/15749 "2025-11-24T15:01:25Z")

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Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link e.g. http…

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## [Download JSON not working](https://forum.builder.io/t/download-json-not-working/15949)

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**Author:** [@Cyrus-Gilani](https://forum.builder.io/u/Cyrus-Gilani)\
**Replies:** 1\
**Last updated:** [November 24, 2025, 2:59pm UTC](https://forum.builder.io/t/download-json-not-working/15949 "2025-11-24T14:59:41Z")

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The download JSON function is not working for fusion pages, when I say not working, it downloads a json with none of the page data, only saying “{“data”:{“inputs”:}}”. I need to be able to migrate these JSONS into Publis…

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## [When I add a new component, the Menu fails to display upon registering the 'insertMenu' component](https://forum.builder.io/t/when-i-add-a-new-component-the-menu-fails-to-display-upon-registering-the-insertmenu-component/15956)

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**Author:** [@alexandro](https://forum.builder.io/u/alexandro)\
**Replies:** 1\
**Last updated:** [November 18, 2025, 4:18pm UTC](https://forum.builder.io/t/when-i-add-a-new-component-the-menu-fails-to-display-upon-registering-the-insertmenu-component/15956 "2025-11-18T16:18:08Z")

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When I add a new component, the Menu fails to display upon registering the ‘insertMenu’ component.

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## [Importing from Figma - Creating organization doesn't load](https://forum.builder.io/t/importing-from-figma-creating-organization-doesnt-load/15922)

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**Author:** [@mikesmith](https://forum.builder.io/u/mikesmith)\
**Replies:** 9\
**Last updated:** [November 12, 2025, 4:38pm UTC](https://forum.builder.io/t/importing-from-figma-creating-organization-doesnt-load/15922 "2025-11-12T16:38:24Z")

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I’m trying out Lovable and I’ve set up a Builder.io account. When I export my code from Figma it tells me to Copy to Builder. It opens my Chrome browser with Builder it says I am in no organizations. if I create an Organ…

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## [How to fetch draft/autosaved content before publishing in Next.js?](https://forum.builder.io/t/how-to-fetch-draft-autosaved-content-before-publishing-in-next-js/15923)

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**Author:** [@rahulhc](https://forum.builder.io/u/rahulhc)\
**Replies:** 1\
**Last updated:** [November 6, 2025, 7:39pm UTC](https://forum.builder.io/t/how-to-fetch-draft-autosaved-content-before-publishing-in-next-js/15923 "2025-11-06T19:39:48Z")

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I’m trying to view draft content from Builder.io in my Next.js 15 app before publishing. I can see published content fine, but need to preview autosaved changes. Setup: Next.js 15 (App Router) What I’ve tried: // At…

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## [Desktop app can run the git and node command](https://forum.builder.io/t/desktop-app-can-run-the-git-and-node-command/15926)

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**Author:** [@zlatkoyankov](https://forum.builder.io/u/zlatkoyankov)\
**Replies:** 0\
**Last updated:** [November 6, 2025, 1:50pm UTC](https://forum.builder.io/t/desktop-app-can-run-the-git-and-node-command/15926 "2025-11-06T13:50:36Z")

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Add project from bitbucket and set it up. It can’t run correctly in cloud as we need ssl and we use some proxy to our local development background. I run it in builder application and configure it to use local machine (d…

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## [No reply to my issue](https://forum.builder.io/t/no-reply-to-my-issue/15909)

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**Author:** [@Ethanhunt](https://forum.builder.io/u/Ethanhunt)\
**Replies:** 0\
**Last updated:** [November 3, 2025, 12:52pm UTC](https://forum.builder.io/t/no-reply-to-my-issue/15909 "2025-11-03T12:52:47Z")

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Dear Builder.io Support Team, I recently purchased the Pro plan along with 2,500 credits using mrpresident170709@gmail.com , under the impression that it included features such as Custom Roles & Granular Permissions, Mu…

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## [Looking for a refund for a misclick please](https://forum.builder.io/t/looking-for-a-refund-for-a-misclick-please/15904)

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**Author:** [@Foundit](https://forum.builder.io/u/Foundit)\
**Replies:** 2\
**Last updated:** [November 2, 2025, 8:03am UTC](https://forum.builder.io/t/looking-for-a-refund-for-a-misclick-please/15904 "2025-11-02T08:03:28Z")

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I recently subscribed to your plan using the email mrpresident170709@gmail.com, under the impression that it included multiple environments. I later realized that this feature is only available on the custom plan. As a …

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## [Can't create Organizations anymore?](https://forum.builder.io/t/cant-create-organizations-anymore/15884)

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**Author:** [@rogueyoshi](https://forum.builder.io/u/rogueyoshi)\
**Replies:** 1\
**Last updated:** [October 27, 2025, 12:59pm UTC](https://forum.builder.io/t/cant-create-organizations-anymore/15884 "2025-10-27T12:59:11Z")

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I noticed that Organizations are no longer able to be created, only Spaces. This is bad for freelancer developers since we’re unable to transfer ownership (and billing) of projects to clients. Creating a space under my …

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## [How to remove Connected repository of Github](https://forum.builder.io/t/how-to-remove-connected-repository-of-github/15892)

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**Author:** [@Derek](https://forum.builder.io/u/Derek)\
**Replies:** 4\
**Last updated:** [October 27, 2025, 9:27am UTC](https://forum.builder.io/t/how-to-remove-connected-repository-of-github/15892 "2025-10-27T09:27:48Z")

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I connected a wrong repository for my project, how to remove it?

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## [New pages return 404 error on localhost](https://forum.builder.io/t/new-pages-return-404-error-on-localhost/6399)

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**Author:** [@smcjustin](https://forum.builder.io/u/smcjustin)\
**Replies:** 6\
**Last updated:** [October 24, 2025, 2:44pm UTC](https://forum.builder.io/t/new-pages-return-404-error-on-localhost/6399 "2025-10-24T14:44:48Z")

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Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link Builder …

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## [Page Structure or template design under pages category](https://forum.builder.io/t/page-structure-or-template-design-under-pages-category/15845)

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**Author:** [@apatil](https://forum.builder.io/u/apatil)\
**Replies:** 1\
**Last updated:** [October 17, 2025, 9:16am UTC](https://forum.builder.io/t/page-structure-or-template-design-under-pages-category/15845 "2025-10-17T09:16:29Z")

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I want to create a Page template in one particular format for consistent page design under page category(eg- secondary page, blogs, home page, landing page etc). is there any way to follow the same design or declare a de…

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## [Subscription Start Date Changes Upon Subscription Downgrade, Causing Double The Credit Usage](https://forum.builder.io/t/subscription-start-date-changes-upon-subscription-downgrade-causing-double-the-credit-usage/15774)

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**Author:** [@Cyrus-Gilani](https://forum.builder.io/u/Cyrus-Gilani)\
**Replies:** 7\
**Last updated:** [October 14, 2025, 2:02pm UTC](https://forum.builder.io/t/subscription-start-date-changes-upon-subscription-downgrade-causing-double-the-credit-usage/15774 "2025-10-14T14:02:05Z")

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I had one space in Fusion subscribed to premium for the last 2 months, and am close to completion on the frontend of the website, just needing to finalize the design. So I decided not to subscribe to premium again right …

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## [Looking for a refund ](https://forum.builder.io/t/looking-for-a-refund/15870)

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**Author:** [@usa](https://forum.builder.io/u/usa)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 6:00am UTC](https://forum.builder.io/t/looking-for-a-refund/15870 "2025-10-14T06:00:26Z")

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I hope you’re doing well, I recently subscribed to your plan thinking it included multiple environments, but then realized that feature is only available on the custom plan. As a new startup, every bit of support and mo…

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## [New here , just a few questions](https://forum.builder.io/t/new-here-just-a-few-questions/15847)

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**Author:** [@eded](https://forum.builder.io/u/eded)\
**Replies:** 1\
**Last updated:** [October 13, 2025, 4:38pm UTC](https://forum.builder.io/t/new-here-just-a-few-questions/15847 "2025-10-13T16:38:46Z")

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how to i create environment variables? i cannot create .env ? in general can i add new files to project manually? cannot find such option thanks

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## [Looking for a refund for a misclick](https://forum.builder.io/t/looking-for-a-refund-for-a-misclick/15828)

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**Author:** [@HELLO1234](https://forum.builder.io/u/HELLO1234)\
**Replies:** 4\
**Last updated:** [October 6, 2025, 4:14pm UTC](https://forum.builder.io/t/looking-for-a-refund-for-a-misclick/15828 "2025-10-06T16:14:28Z")

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I hope you’re doing well. @sheema I recently subscribed to your plan thinking it included access to multiple environments and some additional features, but later realized that these are only available on the custom plan…

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## [Refund Request Due to Plan Feature Misunderstanding](https://forum.builder.io/t/refund-request-due-to-plan-feature-misunderstanding/15808)

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**Author:** [@Coldplay](https://forum.builder.io/u/Coldplay)\
**Replies:** 8\
**Last updated:** [October 6, 2025, 3:05am UTC](https://forum.builder.io/t/refund-request-due-to-plan-feature-misunderstanding/15808 "2025-10-06T03:05:08Z")

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Hi Builder.io Team, I recently upgraded to the Pro plan on this account, thinking it would include features like multiple environments and role-based permissions. After setting things up, I realized that this functional…

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## [No help received 😡](https://forum.builder.io/t/no-help-received/15815)

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**Author:** [@Coldplay](https://forum.builder.io/u/Coldplay)\
**Replies:** 1\
**Last updated:** [October 2, 2025, 6:59am UTC](https://forum.builder.io/t/no-help-received/15815 "2025-10-02T06:59:48Z")

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I had posted earlier regarding a refund request for my Pro plan subscription (since we realized we actually need the Custom plan for features like multiple environments and role-based permissions). Unfortunately, I haven…

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## [How to filter out data which is coming from data model?](https://forum.builder.io/t/how-to-filter-out-data-which-is-coming-from-data-model/15798)

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**Author:** [@Dhanashree](https://forum.builder.io/u/Dhanashree)\
**Replies:** 3\
**Last updated:** [October 1, 2025, 12:10pm UTC](https://forum.builder.io/t/how-to-filter-out-data-which-is-coming-from-data-model/15798 "2025-10-01T12:10:40Z")

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Hiiii, I have created page for Testimonials. There are certain categories like A,B,C etc. When I click on the A Testimonial with category p should display. like wise other. How to achieve this? I try the Query option…

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## [Builder.io – User License & Management Clarification](https://forum.builder.io/t/builder-io-user-license-management-clarification/15795)

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**Author:** [@abhi18](https://forum.builder.io/u/abhi18)\
**Replies:** 2\
**Last updated:** [September 29, 2025, 3:45pm UTC](https://forum.builder.io/t/builder-io-user-license-management-clarification/15795 "2025-09-29T15:45:05Z")

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Hi Team, I had a couple of questions regarding user management in Builder User Roles & Pricing: Currently, we have 5 admins in Builder. While upgrading, we noticed it charges $50 per seat. However, we don’t need all…

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## [Fail to compile export onto firebase studio](https://forum.builder.io/t/fail-to-compile-export-onto-firebase-studio/15800)

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**Author:** [@Bramos98](https://forum.builder.io/u/Bramos98)\
**Replies:** 1\
**Last updated:** [September 26, 2025, 12:38pm UTC](https://forum.builder.io/t/fail-to-compile-export-onto-firebase-studio/15800 "2025-09-26T12:38:58Z")

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What are you trying to accomplish i created a design in UXPILOT, and export it to figma, then proceed to use builder.io to export it to firebase studio and it didnt complie, it just appear the project empty. Screenshot…

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## [Looking for a refund , for a misclick](https://forum.builder.io/t/looking-for-a-refund-for-a-misclick/15784)

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**Author:** [@Globalvoix](https://forum.builder.io/u/Globalvoix)\
**Replies:** 4\
**Last updated:** [September 24, 2025, 4:14am UTC](https://forum.builder.io/t/looking-for-a-refund-for-a-misclick/15784 "2025-09-24T04:14:27Z")

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I hope you’re doing well, I recently subscribed to your plan thinking it included multiple environments, but then realized that feature is only available on the custom plan. As a new startup, every bit of support and mo…

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## [Downgrading from paid plan](https://forum.builder.io/t/downgrading-from-paid-plan/15787)

<div class="topic-metadata">

**Author:** [@thatputerguy](https://forum.builder.io/u/thatputerguy)\
**Replies:** 2\
**Last updated:** [September 23, 2025, 1:13am UTC](https://forum.builder.io/t/downgrading-from-paid-plan/15787 "2025-09-23T01:13:36Z")

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Hello. I was previously on the paid plan for the prior month and had some problems with that tier. I downgraded back to the free plan but now its telling me I have to upgrade to work on my project. I don’t need that paid…

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## [Unable to import to figma from Fusion](https://forum.builder.io/t/unable-to-import-to-figma-from-fusion/15786)

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**Author:** [@Derek](https://forum.builder.io/u/Derek)\
**Replies:** 1\
**Last updated:** [September 22, 2025, 11:43am UTC](https://forum.builder.io/t/unable-to-import-to-figma-from-fusion/15786 "2025-09-22T11:43:37Z")

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I tried to import to figma from Fusion project, but it’s not working, here is how I did: I click to “export to figma” from my fusion project: 2 I copied and pasted to the Figma Plugin 3 I got error: Did …

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## [HOW do I see credit usage per message?](https://forum.builder.io/t/how-do-i-see-credit-usage-per-message/15766)

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**Author:** [@Cyrus-Gilani](https://forum.builder.io/u/Cyrus-Gilani)\
**Replies:** 3\
**Last updated:** [September 16, 2025, 4:26am UTC](https://forum.builder.io/t/how-do-i-see-credit-usage-per-message/15766 "2025-09-16T04:26:08Z")

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How do I see credit usage per message in Fusion?

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## [New Credit System – Costs Too High and Still Deducts When It Says "No Credit Charge"](https://forum.builder.io/t/new-credit-system-costs-too-high-and-still-deducts-when-it-says-no-credit-charge/15610)

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**Author:** [@huaduyminh](https://forum.builder.io/u/huaduyminh)\
**Replies:** 8\
**Last updated:** [September 15, 2025, 1:55pm UTC](https://forum.builder.io/t/new-credit-system-costs-too-high-and-still-deducts-when-it-says-no-credit-charge/15610 "2025-09-15T13:55:27Z")

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Hi everyone, I wanted to bring up something I noticed after the latest update to the credit system. Recently, I tried generating just three small code snippets – nothing complex – and it already used up 50 credits. Tha…

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## [Unable to upgrade my plan](https://forum.builder.io/t/unable-to-upgrade-my-plan/15759)

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**Author:** [@blacksitedev00](https://forum.builder.io/u/blacksitedev00)\
**Replies:** 2\
**Last updated:** [September 15, 2025, 10:55am UTC](https://forum.builder.io/t/unable-to-upgrade-my-plan/15759 "2025-09-15T10:55:35Z")

</div>

Apparently when you make your own account you’re not an admin - who do I need permission from to upgrade my own account?

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