# Technical Questions

**URL:** https://forum.builder.io/c/technical-questions/8.md?page=2

[Latest](https://forum.builder.io/latest.md) · [Categories](https://forum.builder.io/categories.md) · [Tags](https://forum.builder.io/tags.md)

**Page:** 3

---

## [What is the recommended approach to prevent the Builder.io API key from being exposed in the frontend when using BuilderComponent and builder.get() in a Next.js Client Component?](https://forum.builder.io/t/what-is-the-recommended-approach-to-prevent-the-builder-io-api-key-from-being-exposed-in-the-frontend-when-using-buildercomponent-and-builder-get-in-a-next-js-client-component/15932)

<div class="topic-metadata">

**Author:** [@Srivathsa1503](https://forum.builder.io/u/Srivathsa1503)\
**Replies:** 1\
**Last updated:** [November 11, 2025, 9:34am UTC](https://forum.builder.io/t/what-is-the-recommended-approach-to-prevent-the-builder-io-api-key-from-being-exposed-in-the-frontend-when-using-buildercomponent-and-builder-get-in-a-next-js-client-component/15932 "2025-11-11T09:34:19Z")

</div>

Additional Context: I understand Builder.io has Public (read-only) and Private (write) API keys My concern is whether exposing even the public read key is acceptable from a security standpoint What is the Builde…

---

## [Published pages with registered components show blank - how to properly display them?](https://forum.builder.io/t/published-pages-with-registered-components-show-blank-how-to-properly-display-them/15925)

<div class="topic-metadata">

**Author:** [@Srivathsa1503](https://forum.builder.io/u/Srivathsa1503)\
**Replies:** 1\
**Last updated:** [November 7, 2025, 12:38pm UTC](https://forum.builder.io/t/published-pages-with-registered-components-show-blank-how-to-properly-display-them/15925 "2025-11-07T12:38:14Z")

</div>

I have successfully created registering components to my Next.js + Builder.io project. The components are showing up in the Visual Editor when I use the Preview URL. However, after publishing a page with these register…

---

## [How to connect to BitBucket with IP restrictions](https://forum.builder.io/t/how-to-connect-to-bitbucket-with-ip-restrictions/15882)

<div class="topic-metadata">

**Author:** [@antonz](https://forum.builder.io/u/antonz)\
**Replies:** 6\
**Last updated:** [November 6, 2025, 11:21am UTC](https://forum.builder.io/t/how-to-connect-to-bitbucket-with-ip-restrictions/15882 "2025-11-06T11:21:50Z")

</div>

Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link e.g. Buil…

---

## [Need help troubleshooting "Not connected to development server" Preview is not showing](https://forum.builder.io/t/need-help-troubleshooting-not-connected-to-development-server-preview-is-not-showing/15905)

<div class="topic-metadata">

**Author:** [@d.softtest](https://forum.builder.io/u/d.softtest)\
**Replies:** 1\
**Last updated:** [November 5, 2025, 11:48am UTC](https://forum.builder.io/t/need-help-troubleshooting-not-connected-to-development-server-preview-is-not-showing/15905 "2025-11-05T11:48:48Z")

</div>

Preview not working Hi I keep receiving this Connection disconnect and it does not tell me how to resolve this issue. It seems to only be impacting this project, the other project’s preview is working. When I hover ove…

---

## [Supabase local dev with docker possible?](https://forum.builder.io/t/supabase-local-dev-with-docker-possible/15910)

<div class="topic-metadata">

**Author:** [@GioSegar](https://forum.builder.io/u/GioSegar)\
**Replies:** 3\
**Last updated:** [November 4, 2025, 6:11pm UTC](https://forum.builder.io/t/supabase-local-dev-with-docker-possible/15910 "2025-11-04T18:11:05Z")

</div>

Builder project link Builder public api key 3a5fe398404e41faab62c5b8c144baea What are you trying to accomplish For local development I run Supabase on docker with npx supabase start rather than using a dev branch i…

---

## [Hot reload not working after using a reference field from a custom component in the editor](https://forum.builder.io/t/hot-reload-not-working-after-using-a-reference-field-from-a-custom-component-in-the-editor/15887)

<div class="topic-metadata">

**Author:** [@TC\_Support](https://forum.builder.io/u/TC_Support)\
**Replies:** 5\
**Last updated:** [November 4, 2025, 11:28am UTC](https://forum.builder.io/t/hot-reload-not-working-after-using-a-reference-field-from-a-custom-component-in-the-editor/15887 "2025-11-04T11:28:04Z")

</div>

What are you trying to accomplish I’m integrating a custom component that uses a reference input field. Functionally, it works fine on the frontend, but in the Builder visual editor, after using this component, newly ad…

---

## [Content api not outputting data blocks for some pages](https://forum.builder.io/t/content-api-not-outputting-data-blocks-for-some-pages/15875)

<div class="topic-metadata">

**Author:** [@chris999](https://forum.builder.io/u/chris999)\
**Replies:** 10\
**Last updated:** [October 28, 2025, 4:58pm UTC](https://forum.builder.io/t/content-api-not-outputting-data-blocks-for-some-pages/15875 "2025-10-28T16:58:06Z")

</div>

We have several pages on our blog section, some of them seem to have a glitch where data is coming empty: data: {}, request are made on getStaticProps to: builder.get('pible-page-article', { userAttributes: { urlPath }…

---

## [I am trying to connect prompt typed from copilot to builder.io and it is success but am getting url with empty design as I wanted proper url with desired design from prompt](https://forum.builder.io/t/i-am-trying-to-connect-prompt-typed-from-copilot-to-builder-io-and-it-is-success-but-am-getting-url-with-empty-design-as-i-wanted-proper-url-with-desired-design-from-prompt/15883)

<div class="topic-metadata">

**Author:** [@josu](https://forum.builder.io/u/josu)\
**Replies:** 1\
**Last updated:** [October 28, 2025, 10:38am UTC](https://forum.builder.io/t/i-am-trying-to-connect-prompt-typed-from-copilot-to-builder-io-and-it-is-success-but-am-getting-url-with-empty-design-as-i-wanted-proper-url-with-desired-design-from-prompt/15883 "2025-10-28T10:38:03Z")

</div>

I am trying to connect prompt typed from copilot to builder.io and it is success but am getting url with empty design as I wanted proper url with desired design from prompt

---

## [How can I implement user authentication and manage user sessions for a website using Builder.io as the backend and Next.js as the frontend? Looking for documentation or examples for this integration.](https://forum.builder.io/t/how-can-i-implement-user-authentication-and-manage-user-sessions-for-a-website-using-builder-io-as-the-backend-and-next-js-as-the-frontend-looking-for-documentation-or-examples-for-this-integration/15902)

<div class="topic-metadata">

**Author:** [@Srivathsa1503](https://forum.builder.io/u/Srivathsa1503)\
**Replies:** 1\
**Last updated:** [October 27, 2025, 11:11am UTC](https://forum.builder.io/t/how-can-i-implement-user-authentication-and-manage-user-sessions-for-a-website-using-builder-io-as-the-backend-and-next-js-as-the-frontend-looking-for-documentation-or-examples-for-this-integration/15902 "2025-10-27T11:11:40Z")

</div>

How can I implement user authentication and manage user sessions for a website using Builder.io as the backend and Next.js as the frontend? Looking for documentation or examples for this integration.

---

## [Pulling the data but not preview on the page](https://forum.builder.io/t/pulling-the-data-but-not-preview-on-the-page/15829)

<div class="topic-metadata">

**Author:** [@xbrandonpowell](https://forum.builder.io/u/xbrandonpowell)\
**Replies:** 1\
**Last updated:** [October 23, 2025, 6:51pm UTC](https://forum.builder.io/t/pulling-the-data-but-not-preview-on-the-page/15829 "2025-10-23T18:51:12Z")

</div>

@manish-sharma So, I have successfully pulled the data from Shopify to the builder.io admin dashboard, but the task has been trying to pull the data and preview the data on the page. Add the Shopify API Key to Builder…

---

## [Preview not working and I can't build anything](https://forum.builder.io/t/preview-not-working-and-i-cant-build-anything/15886)

<div class="topic-metadata">

**Author:** [@fts\_newnorm](https://forum.builder.io/u/fts_newnorm)\
**Replies:** 2\
**Last updated:** [October 23, 2025, 5:54pm UTC](https://forum.builder.io/t/preview-not-working-and-i-cant-build-anything/15886 "2025-10-23T17:54:51Z")

</div>

Hi - Complete noob here. I’ve connect my store using the public storefront API key that I’ve got from the headless app in Shopify, but the preview doesn’t work and I can’t build anything using the visual editor. What p…

---

## [Issue with Cross-Domain Conversion Tracking for eShopWorld Order](https://forum.builder.io/t/issue-with-cross-domain-conversion-tracking-for-eshopworld-order/15885)

<div class="topic-metadata">

**Author:** [@aanand](https://forum.builder.io/u/aanand)\
**Replies:** 1\
**Last updated:** [October 22, 2025, 5:48pm UTC](https://forum.builder.io/t/issue-with-cross-domain-conversion-tracking-for-eshopworld-order/15885 "2025-10-22T17:48:38Z")

</div>

I am writing regarding an issue with tracking a cross-domain conversion for an order I placed via eShopWorld. I have followed the steps outlined in your documentation for cross-domain conversion tracking (https://www.bu…

---

## [Is Builder io down, project not loading?](https://forum.builder.io/t/is-builder-io-down-project-not-loading/15877)

<div class="topic-metadata">

**Author:** [@foo](https://forum.builder.io/u/foo)\
**Replies:** 8\
**Last updated:** [October 21, 2025, 2:33pm UTC](https://forum.builder.io/t/is-builder-io-down-project-not-loading/15877 "2025-10-21T14:33:46Z")

</div>

May I know if builder is still currently down? Right now I cant seem to start my project, with very long loading times and an error of “container not found” error. Thank you.

---

## [Builder.io/app blank page](https://forum.builder.io/t/builder-io-app-blank-page/15876)

<div class="topic-metadata">

**Author:** [@Clickseffect](https://forum.builder.io/u/Clickseffect)\
**Replies:** 4\
**Last updated:** [October 17, 2025, 11:53am UTC](https://forum.builder.io/t/builder-io-app-blank-page/15876 "2025-10-17T11:53:11Z")

</div>

For the last hour or so the app page on desktop is not accessible. Tried different browsers and mobile device as well. White page every time.

---

## [Using latest MUI in a custom plugin](https://forum.builder.io/t/using-latest-mui-in-a-custom-plugin/15789)

<div class="topic-metadata">

**Author:** [@elir-usafacts](https://forum.builder.io/u/elir-usafacts)\
**Replies:** 2\
**Last updated:** [October 16, 2025, 1:26am UTC](https://forum.builder.io/t/using-latest-mui-in-a-custom-plugin/15789 "2025-10-16T01:26:31Z")

</div>

I’d like to use the latest material UI in my custom plugin. I seem to be getting errors when I load builder, however there isn’t any documentation or forum posts about the version of MUI we must conform to or related to …

---

## [How do i make the URL Path targeting NOT case sensitive?](https://forum.builder.io/t/how-do-i-make-the-url-path-targeting-not-case-sensitive/3711)

<div class="topic-metadata">

**Author:** [@morty](https://forum.builder.io/u/morty)\
**Replies:** 4\
**Last updated:** [October 15, 2025, 2:28pm UTC](https://forum.builder.io/t/how-do-i-make-the-url-path-targeting-not-case-sensitive/3711 "2025-10-15T14:28:02Z")

</div>

For example, I have a page model that targets /quality-standards.cfm If I enter the url with /Quality-standards.cfm It will not render anything as it is looking for exactly “/quality-standards.cfm”. I have tried setti…

---

## [Issue with Agent Credit Payment ($30 Top-Up Not Reflected)](https://forum.builder.io/t/issue-with-agent-credit-payment-30-top-up-not-reflected/15873)

<div class="topic-metadata">

**Author:** [@Gantulga](https://forum.builder.io/u/Gantulga)\
**Replies:** 1\
**Last updated:** [October 14, 2025, 9:45am UTC](https://forum.builder.io/t/issue-with-agent-credit-payment-30-top-up-not-reflected/15873 "2025-10-14T09:45:58Z")

</div>

Hello, I topped up $30 in Agent Credit earlier, but it keeps asking me to update my billing information. Please help me resolve this issue. I’ve also attached the payment confirmation file for your reference. Thank y…

---

## [Registered Web Components as Custom Components and using Slots](https://forum.builder.io/t/registered-web-components-as-custom-components-and-using-slots/15801)

<div class="topic-metadata">

**Author:** [@bpkyn](https://forum.builder.io/u/bpkyn)\
**Replies:** 4\
**Last updated:** [October 10, 2025, 2:52pm UTC](https://forum.builder.io/t/registered-web-components-as-custom-components-and-using-slots/15801 "2025-10-10T14:52:05Z")

</div>

The idea is to register a library of native web components to be used in any framework. Example component usage, text is slotted in an unnamed html slot: \<my-button\>Button Text\</my-button\> Builder.io registration: wi…

---

## [Dynamic external API calls with URL slug / search params not working](https://forum.builder.io/t/dynamic-external-api-calls-with-url-slug-search-params-not-working/6365)

<div class="topic-metadata">

**Author:** [@AndreasB](https://forum.builder.io/u/AndreasB)\
**Replies:** 2\
**Last updated:** [October 10, 2025, 11:18am UTC](https://forum.builder.io/t/dynamic-external-api-calls-with-url-slug-search-params-not-working/6365 "2025-10-10T11:18:42Z")

</div>

Builder content link Builder public api key 582def2244ac4cc8b2a83a53c64e1d09 What are you trying to accomplish I want to have dynamic pages with dynamic external API data. I build some dynamic route in nextjs: /as…

---

## [Builder Blocked by external services - how to whitelist?](https://forum.builder.io/t/builder-blocked-by-external-services-how-to-whitelist/15842)

<div class="topic-metadata">

**Author:** [@SJCGALLET](https://forum.builder.io/u/SJCGALLET)\
**Replies:** 2\
**Last updated:** [October 9, 2025, 10:57am UTC](https://forum.builder.io/t/builder-blocked-by-external-services-how-to-whitelist/15842 "2025-10-09T10:57:44Z")

</div>

I developed a feature which is not working on the builder environment but works fine once deployed or running locally on my machine. Builder content link Fusion Builder public api key 17cf155901d9412d91f3909c0aedbfdb …

---

## [There seems to be a network issue connecting to the server](https://forum.builder.io/t/there-seems-to-be-a-network-issue-connecting-to-the-server/15843)

<div class="topic-metadata">

**Author:** [@ED47](https://forum.builder.io/u/ED47)\
**Replies:** 0\
**Last updated:** [October 7, 2025, 3:21pm UTC](https://forum.builder.io/t/there-seems-to-be-a-network-issue-connecting-to-the-server/15843 "2025-10-07T15:21:20Z")

</div>

{ “ownerId”: “34cf19e4783a4e3a95caddc72d6a3c8e”, “lastUpdateBy”: null, “createdDate”: 1759849559808, “id”: “9cc390d9128041b08a3f75fb77528591”, “@version”: 4, “name”: “”, “modelId”: “36c5487f52674662bc7c434f307de55…

---

## [JS Proxy API rate limiting for free account](https://forum.builder.io/t/js-proxy-api-rate-limiting-for-free-account/2484)

<div class="topic-metadata">

**Author:** [@pascal](https://forum.builder.io/u/pascal)\
**Replies:** 2\
**Last updated:** [October 7, 2025, 11:59am UTC](https://forum.builder.io/t/js-proxy-api-rate-limiting-for-free-account/2484 "2025-10-07T11:59:56Z")

</div>

Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. What are you trying to accompli…

---

## [Timeouts during setting up environment](https://forum.builder.io/t/timeouts-during-setting-up-environment/15830)

<div class="topic-metadata">

**Author:** [@iambuilding](https://forum.builder.io/u/iambuilding)\
**Replies:** 0\
**Last updated:** [October 6, 2025, 7:28pm UTC](https://forum.builder.io/t/timeouts-during-setting-up-environment/15830 "2025-10-06T19:28:50Z")

</div>

I have a nextgjs strapi application and it keeps timing out while setting up environment Builder content link e.g. https://98a74fcca7454d8683876ec1a1701c03-pulse-zone.projects.builder.my/ this never opens Builder publ…

---

## [Unable to publish page](https://forum.builder.io/t/unable-to-publish-page/15820)

<div class="topic-metadata">

**Author:** [@tlee-pb](https://forum.builder.io/u/tlee-pb)\
**Replies:** 1\
**Last updated:** [October 3, 2025, 11:13pm UTC](https://forum.builder.io/t/unable-to-publish-page/15820 "2025-10-03T23:13:54Z")

</div>

Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link Builder…

---

## [Write API Patch request unclear if the page is publish](https://forum.builder.io/t/write-api-patch-request-unclear-if-the-page-is-publish/15814)

<div class="topic-metadata">

**Author:** [@sabrina](https://forum.builder.io/u/sabrina)\
**Replies:** 3\
**Last updated:** [October 2, 2025, 5:26pm UTC](https://forum.builder.io/t/write-api-patch-request-unclear-if-the-page-is-publish/15814 "2025-10-02T17:26:06Z")

</div>

Hi, I am working on a feature where we want to update some of our content using the Write api with PATCH so that other content is not overriden. After the call is made I can see it in the page’s history and I can see th…

---

## [VS Code plugin for builder.io - reset credentials](https://forum.builder.io/t/vs-code-plugin-for-builder-io-reset-credentials/15816)

<div class="topic-metadata">

**Author:** [@kostat](https://forum.builder.io/u/kostat)\
**Replies:** 1\
**Last updated:** [October 2, 2025, 1:17pm UTC](https://forum.builder.io/t/vs-code-plugin-for-builder-io-reset-credentials/15816 "2025-10-02T13:17:53Z")

</div>

My plugin is stuck with a wrong private key… How can I reset the auth credentials?

---

## [Data binding and dynamic SEO tags](https://forum.builder.io/t/data-binding-and-dynamic-seo-tags/1618)

<div class="topic-metadata">

**Author:** [@gemss](https://forum.builder.io/u/gemss)\
**Replies:** 4\
**Last updated:** [October 1, 2025, 5:45pm UTC](https://forum.builder.io/t/data-binding-and-dynamic-seo-tags/1618 "2025-10-01T17:45:01Z")

</div>

Hi, Following the tutorial Dynamic urls with advanced fetching in Builder.io - YouTube and running into some issues. I’ve successfully integrated my API data into dynamic pages on builder, but I got stuck when trying t…

---

## [Integrate Builder.io with React Router 7](https://forum.builder.io/t/integrate-builder-io-with-react-router-7/15785)

<div class="topic-metadata">

**Author:** [@k9coder](https://forum.builder.io/u/k9coder)\
**Replies:** 3\
**Last updated:** [October 1, 2025, 2:07am UTC](https://forum.builder.io/t/integrate-builder-io-with-react-router-7/15785 "2025-10-01T02:07:46Z")

</div>

Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or it does not apply, feel free to remove it or leave it blank. Builder content link Builder…

---

## [Static Custom Components](https://forum.builder.io/t/static-custom-components/15793)

<div class="topic-metadata">

**Author:** [@elir-usafacts](https://forum.builder.io/u/elir-usafacts)\
**Replies:** 4\
**Last updated:** [September 30, 2025, 2:42am UTC](https://forum.builder.io/t/static-custom-components/15793 "2025-09-30T02:42:45Z")

</div>

Can you make a static custom component which is selectable by content editors to edit fields but cannot be moved nor needs to be dragged and dropped. E.g., There is a page header on every page of a couple page model type…

---

## [Using the Write API and Locales](https://forum.builder.io/t/using-the-write-api-and-locales/15799)

<div class="topic-metadata">

**Author:** [@jhs129](https://forum.builder.io/u/jhs129)\
**Replies:** 1\
**Last updated:** [September 25, 2025, 3:18pm UTC](https://forum.builder.io/t/using-the-write-api-and-locales/15799 "2025-09-25T15:18:44Z")

</div>

I am trying to upload localizations of content using the Write API but can’t seem to find examples of how to do it and my guesses aren’t working. Can someone provide a code example of how to upload localizations of cont…

[Previous page](https://forum.builder.io/c/technical-questions/8.md?page=1)

[Next page](https://forum.builder.io/c/technical-questions/8.md?page=3)
