# Could not login A network error (such as timeout, interrupted connection or unreachable host) has occurred

**URL:** <https://forum.builder.io/t/could-not-login-a-network-error-such-as-timeout-interrupted-connection-or-unreachable-host-has-occurred/4378>\
**Category:** Technical Questions\
**Created:** [October 28, 2023, 2:37am UTC](https://forum.builder.io/t/could-not-login-a-network-error-such-as-timeout-interrupted-connection-or-unreachable-host-has-occurred/4378 "2023-10-28T02:37:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ipar](https://avatars.discourse-cdn.com/v4/letter/i/ec9cab/32.png) [@ipar](https://forum.builder.io/u/ipar)\
**Post date:** [October 28, 2023, 2:37am UTC](https://forum.builder.io/t/could-not-login-a-network-error-such-as-timeout-interrupted-connection-or-unreachable-host-has-occurred/4378/1 "2023-10-28T02:37:16Z")

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I tried to login and use the trial at least only to end up in failure with the following note:  
A network error (such as timeout, interrupted connection or unreachable host) has occurred.

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**Author:** ![sheema](https://avatars.discourse-cdn.com/v4/letter/s/e19adc/32.png) [@sheema](https://forum.builder.io/u/sheema)\
**Post date:** [October 30, 2023, 9:51am UTC](https://forum.builder.io/t/could-not-login-a-network-error-such-as-timeout-interrupted-connection-or-unreachable-host-has-occurred/4378/2 "2023-10-30T09:51:09Z")

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Hey @ipar

Welcome to the Builder forum. Could you please share with us the email id that you are trying to use for login? Also, try incognito mode to login and clear the browser cache to see if the issue persists.

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**Author:** ![ipar](https://avatars.discourse-cdn.com/v4/letter/i/ec9cab/32.png) [@ipar](https://forum.builder.io/u/ipar)\
**Post date:** [November 6, 2023, 3:04am UTC](https://forum.builder.io/t/could-not-login-a-network-error-such-as-timeout-interrupted-connection-or-unreachable-host-has-occurred/4378/3 "2023-11-06T03:04:52Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/e/e54634cdfcb34d357eb93f4d2056316fb8544b8f.png)  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/0/01ba4a73c83a3f9d368fa1687557554eb3cb4bd5.png)