# Drop downs open upon page open

**URL:** <https://forum.builder.io/t/drop-downs-open-upon-page-open/5064>\
**Category:** Announcements\
**Created:** [February 28, 2024, 6:06pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064 "2024-02-28T18:06:49Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [February 28, 2024, 6:06pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/1 "2024-02-28T18:06:49Z")

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Please help. Just published webpages with Builder. It includes drop-downs.  
The drop-down are open upon page open. They are not supposed to be and were not in Builders previews. Can I get any advice? the pages are live and look bad this way:

> **[Tractor Zoom](https://tractorzoom.com/aboutus/our-team)**
>
> Tractor Zoom makes it easy to browse, filter, find, and finance farm equipment from hundreds of auctioneer and dealer locations across the country. Start a Search Today.

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**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [March 1, 2024, 6:18pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/2 "2024-03-01T18:18:32Z")

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Hello Clint,

I’ve visited the page and am not confident I’m seeing the issue described, would you be able to provide a screenshot or video capture of the open-by-default dropdowns?

In the future, for troubleshooting issues, please feel free to reach out to [support@builder.com](mailto:support@builder.com).

Thank you,

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**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [March 1, 2024, 6:32pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/3 "2024-03-01T18:32:12Z")

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Hello Julius,

Thank you for your response. The issue was very strange as it only showed up the first day or 2 after we published the pages. It is currently not doing it. I wish I had answers as to why it did it and why it stopped as I did not change the page structure.

I looked for the support help and did not readily see it. Was trying to get help anywhere I could.

Clint

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**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [March 1, 2024, 6:58pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/4 "2024-03-01T18:58:00Z")

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Hi Clint,

Thank you for the confirmation. If the issue arises again, please feel free to respond to this thread or the support email provided earlier and I would be happy to take a look.

Thanks!

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**Author:** ![LucasMatuszewski](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/lucasmatuszewski/32/2130_2.png) [@LucasMatuszewski](https://forum.builder.io/u/LucasMatuszewski)\
**Post date:** [March 1, 2024, 11:31pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/5 "2024-03-01T23:31:20Z")

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I’ve just visited your Page and had dropdowns open. It happens only on the first visit. probably you use some cookies/local storage?  
Clear your app data and you will probably also see this issue again.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/c/ce7411e24a941efbf33f3facdb841ca1ec8f1790.jpeg)

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**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [March 1, 2024, 11:48pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/6 "2024-03-01T23:48:49Z")

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Thank you Lucas. I am grateul to get a little help. If what you are describing is the case, how do I prevent this from happening on a visitor’s first viewing?  
Eager for any direction you might have.  
Clint

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**Author:** ![LucasMatuszewski](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/lucasmatuszewski/32/2130_2.png) [@LucasMatuszewski](https://forum.builder.io/u/LucasMatuszewski)\
**Post date:** [March 2, 2024, 12:07am UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/7 "2024-03-02T00:07:20Z")

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It’s really hard to say without more details.  
Do you use custom components in your code? (what framework?)  
Or did you use Builder’s UI with their built-in components?

In the case of Builder components, I have no experience, I’m working with custom components in React/Next.js.

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**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [March 2, 2024, 12:32am UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/8 "2024-03-02T00:32:37Z")

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The drop downs are Builder components. Pages are created in Builder that is set up in our much larger existing system. We create pages using builder. Header and footer are all in the company system, sorry, It takes care of all that snd I don’t have answers. I believe there are cookies. Is there a fix that you are aware of? What you mention makes sense.  
Thanks again,  
Clint

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**Author:** ![LucasMatuszewski](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/lucasmatuszewski/32/2130_2.png) [@LucasMatuszewski](https://forum.builder.io/u/LucasMatuszewski)\
**Post date:** [March 5, 2024, 3:49am UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/9 "2024-03-05T03:49:14Z")

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Sorry, but I mostly have experience with custom components in Builder, never built something like a dropdown in Builder’s UI. I’m afraid somebody from Builder support has to help you.

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**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [March 18, 2024, 6:11pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/10 "2024-03-18T18:11:20Z")

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Hello Clint,

I’ve come across this forum post. I’d like to inquire if you are still seeking a solution for this. If so, would you please provide me with an updated content link?

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**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [March 18, 2024, 6:28pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/11 "2024-03-18T18:28:05Z")

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Hello Julius,  
Thank you for your response. Yes, still seeking a solution. It appears it’s mostly a first opening of the page that the drop downs will open and stay open, otherwise they will drop down for approx a second and go back up. We would love to have that only happen upon click. It’s just not acting as we would expect a drop down to act. This is the link to the page:

[

 ![TractorZoom_2color_darkgrey.png](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/4/477e8c00d4a992743afbe670169f17299d5821d1.png)

[Tractor Zoom](https://tractorzoom.com/aboutus/our-team)  
[tractorzoom.com](https://tractorzoom.com/aboutus/our-team)

]([https://tractorzoom.com/aboutus/our-team](https://tractorzoom.com/aboutus/our-team))

Thank you for any help,  
Clint

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<div class="post-metadata">

**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [March 19, 2024, 4:41pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/12 "2024-03-19T16:41:11Z")

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Hi Clint,

Would you be able to share with me where your showOpen() method is? I can see that it’s defined on the context object.

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<div class="post-metadata">

**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [March 19, 2024, 6:55pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/13 "2024-03-19T18:55:59Z")

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Used the dropbown supplied by Builder. Looking for a showOpen() method. I have 'on click’ do state.dropdownMenuActive = true;  
Does that help?

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<div class="post-metadata">

**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [March 27, 2024, 4:53pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/14 "2024-03-27T16:53:37Z")

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Hello Clint,

I have not lost sight of this issue. At this point, I’ve attempted many different possible solutions without success.  
Thanks for your patience, while I continue to investigate and reach out internally for more eyes on the issue.

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<div class="post-metadata">

**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [March 27, 2024, 5:10pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/15 "2024-03-27T17:10:09Z")

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Thank you very much Julius! It would make such a difference and I can’t fix it.

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<div class="post-metadata">

**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [April 3, 2024, 2:45pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/16 "2024-04-03T14:45:24Z")

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Hi Clint,

Would you be able to provide me permission to publish the content? I’ll undue changes made, I’d just like to be able to test further since the issue is not occurring in the Visual Editor and Draft preview envs but only in the Prod

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<div class="post-metadata">

**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [April 3, 2024, 2:58pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/17 "2024-04-03T14:58:10Z")

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I guess that is o.k. if it is for a short while as you test. It includes staff info, so I am hesitant, but we need the fix and I appreciate your help. Thanks, Clint

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<div class="post-metadata">

**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [April 3, 2024, 3:19pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/18 "2024-04-03T15:19:26Z")

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Hi Clint,

I was able to resolve the issue. The state that manages the dropdown menu initializes to true on every page load, so I had swapped the toggle.  
https://www.loom.com/embed/10b3002f01aa4688a6e97b733fe6215d

Please let me know if you have issues integrating the solution when you’re ready to publish.

Apologies for the delay in resolution.

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<div class="post-metadata">

**Author:** ![Clint](https://avatars.discourse-cdn.com/v4/letter/c/da6949/32.png) [@Clint](https://forum.builder.io/u/Clint)\
**Post date:** [April 10, 2024, 3:48pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/19 "2024-04-10T15:48:36Z")

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THANK YOU THANK YOU!! This is amazing- you don’t need to apologize for the delay you solved our problem. Very grateful!

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<div class="post-metadata">

**Author:** ![JuliusGD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/juliusgd/32/2523_2.png) [@JuliusGD](https://forum.builder.io/u/JuliusGD)\
**Post date:** [April 10, 2024, 6:44pm UTC](https://forum.builder.io/t/drop-downs-open-upon-page-open/5064/20 "2024-04-10T18:44:39Z")

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Thank you and happy to help!

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