# Paid invoice for additional AI credits — only base credits applied

**URL:** <https://forum.builder.io/t/paid-invoice-for-additional-ai-credits-only-base-credits-applied/16445>\
**Category:** Bugs\
**Created:** [July 30, 2026, 3:31pm UTC](https://forum.builder.io/t/paid-invoice-for-additional-ai-credits-only-base-credits-applied/16445 "2026-07-30T15:31:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![OrgLines](https://avatars.discourse-cdn.com/v4/letter/o/db5fbb/32.png) [@OrgLines](https://forum.builder.io/u/OrgLines)\
**Post date:** [July 30, 2026, 3:31pm UTC](https://forum.builder.io/t/paid-invoice-for-additional-ai-credits-only-base-credits-applied/16445/1 "2026-07-30T15:31:49Z")

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I paid invoice WGLVELRO-0012 ($155.00 USD) on July 15, 2026, but only the 500 base Fusion Pro credits were applied. The 2,500 additional credits I paid for are missing.

**Builder public api key**  
e4c9c9bf6dd74406bf793d4c0dcb61bf

**Detailed steps to reproduce the bug**

1. On Fusion Pro plan (500 base credits/month).
2. Purchased 5 × Additional AI Credits on invoice WGLVELRO-0012 ($25 each = $125).
3. Paid the invoice in full ($155.00 USD) — payment processed successfully.
4. Account shows only 500 credits. Expected 3,000 (500 base + 2,500 additional). The 2,500 additional credits were never applied.

I already opened a support ticket about this 2 days ago, but so far there has been no response and the issue is still not resolved. Could a Builder team member please pick this up? Thanks!

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<div class="post-metadata">

**Author:** ![OrgLines](https://avatars.discourse-cdn.com/v4/letter/o/db5fbb/32.png) [@OrgLines](https://forum.builder.io/u/OrgLines)\
**Post date:** [July 30, 2026, 4:10pm UTC](https://forum.builder.io/t/paid-invoice-for-additional-ai-credits-only-base-credits-applied/16445/2 "2026-07-30T16:10:07Z")

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UPD  
all good we’ve fixed it

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**Author:** ![ParthSharma](https://avatars.discourse-cdn.com/v4/letter/p/a9adbd/32.png) [@ParthSharma](https://forum.builder.io/u/ParthSharma)\
**Post date:** [July 31, 2026, 8:14am UTC](https://forum.builder.io/t/paid-invoice-for-additional-ai-credits-only-base-credits-applied/16445/3 "2026-07-31T08:14:23Z")

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Hi there,

Thanks for confirming that the issue has been resolved on your end.
