# Shopify components not fetching

**URL:** <https://forum.builder.io/t/shopify-components-not-fetching/590>\
**Category:** Technical Questions\
**Tags:** visual-editor, shopify\
**Created:** [April 21, 2021, 2:23pm UTC](https://forum.builder.io/t/shopify-components-not-fetching/590 "2021-04-21T14:23:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jws8118](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/jws8118/32/413_2.png) [@jws8118](https://forum.builder.io/u/jws8118)\
**Post date:** [April 21, 2021, 2:23pm UTC](https://forum.builder.io/t/shopify-components-not-fetching/590/1 "2021-04-21T14:23:04Z")

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When I try to add the Shopify component for Product Grid Collection and select a collection that I know has products. It intermittently allowed me to preview products yesterday but today it won’t work at all in the web app nor will it render headless.

Console errors below:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/builder/original/1X/82850055d526c864ba9eec2cbaf75545ea16e872.png)

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**Author:** ![maddy](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/maddy/32/11_2.png) [@maddy](https://forum.builder.io/u/maddy)\
**Post date:** [April 23, 2021, 7:08pm UTC](https://forum.builder.io/t/shopify-components-not-fetching/590/2 "2021-04-23T19:08:29Z")

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Hi @jws8118 👋

What is your tech stack and can you provide a code sample to reproduce?

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<div class="post-metadata">

**Author:** ![jws8118](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/jws8118/32/413_2.png) [@jws8118](https://forum.builder.io/u/jws8118)\
**Post date:** [April 27, 2021, 4:44pm UTC](https://forum.builder.io/t/shopify-components-not-fetching/590/3 "2021-04-27T16:44:13Z")

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Hi @maddy I’m just using the gatsby shopify starter here [GitHub - BuilderIO/gatsby-builder-shopify: A starter for Gatsby + Shopify + Builder.io](https://github.com/BuilderIO/gatsby-builder-shopify)

I’ve updated the .env.all file accordingly and I’m confident the shop name and access token are correct b/c I’m using the same as I have in my production headless Shopify app.

Does the starter repo work for you?

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**Author:** ![aziz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.builder.io/aziz/32/2551_2.png) [@aziz](https://forum.builder.io/u/aziz)\
**Post date:** [April 27, 2021, 7:38pm UTC](https://forum.builder.io/t/shopify-components-not-fetching/590/4 "2021-04-27T19:38:04Z")

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Hi James, the starter you shared doesn’t have a component for `product grid collection`, maybe I’m misssing something, please share screenshots and content links if available.