# Site is "not loading as expected" but our SDK is properly connected

**URL:** <https://forum.builder.io/t/site-is-not-loading-as-expected-but-our-sdk-is-properly-connected/6638>\
**Category:** Bugs\
**Created:** [October 23, 2024, 3:12pm UTC](https://forum.builder.io/t/site-is-not-loading-as-expected-but-our-sdk-is-properly-connected/6638 "2024-10-23T15:12:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lulimag](https://avatars.discourse-cdn.com/v4/letter/l/ce7236/32.png) [@lulimag](https://forum.builder.io/u/lulimag)\
**Post date:** [October 23, 2024, 3:12pm UTC](https://forum.builder.io/t/site-is-not-loading-as-expected-but-our-sdk-is-properly-connected/6638/1 "2024-10-23T15:12:34Z")

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Upon clicking into all of our pages, I’m seeing the following error:

 ![Screenshot 2024-10-22 at 4.59.02 PM](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/c/c2bb585a02f5f5db8906bfc7f0e0844ea24b3304.jpeg)

Typically, when this happens it has to do with our Vercel site that Builder is connected to, but we are seeing no issues on our side in this respect.

I’m able to load the list of pages in our Builder, but cannot access any of the content.

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**Author:** ![manish-sharma](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@manish-sharma](https://forum.builder.io/u/manish-sharma)\
**Post date:** [October 24, 2024, 6:46pm UTC](https://forum.builder.io/t/site-is-not-loading-as-expected-but-our-sdk-is-properly-connected/6638/2 "2024-10-24T18:46:26Z")

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Hello @lulimag,

To assist you more effectively, could you please let us know which builder SDK and version you are currently using?

Additionally, please provide the link to the Builder Content Entry where you’re experiencing the issue. This information will help me further investigate.

Here’s how to find the link:

 ![](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/c/c1dca21328459a8dfbcfe40b6b91648da8ebd7b8.png)

> **[Integrate Pages - Builder.io](https://www.builder.io/c/docs/integrating-builder-pages)**
>
> Builder is the only Visual Development Platform that offers an AI-powered design-to-code tool, a visual editor, and an enterprise CMS.

> **[Getting the Preview URL Working - Builder.io](https://www.builder.io/c/docs/guides/preview-url-working)**
>
> Maximize your Builder app integration by understanding Preview URLs. Learn how Builder loads your site, resolve common issues and customize preview behavior.

Thank you,

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<div class="post-metadata">

**Author:** ![manish-sharma](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@manish-sharma](https://forum.builder.io/u/manish-sharma)\
**Post date:** [October 28, 2024, 10:53am UTC](https://forum.builder.io/t/site-is-not-loading-as-expected-but-our-sdk-is-properly-connected/6638/3 "2024-10-28T10:53:27Z")

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Hi @lulimag,

I am checking to see if this issue persists. If so, could you please share the details of the builder SDK, including the version, and provide the link to the Builder Content Entry?

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**Author:** ![manish-sharma](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@manish-sharma](https://forum.builder.io/u/manish-sharma)\
**Post date:** [October 29, 2024, 12:19pm UTC](https://forum.builder.io/t/site-is-not-loading-as-expected-but-our-sdk-is-properly-connected/6638/4 "2024-10-29T12:19:27Z")

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Hello @lulimag,

We have not heard back from you. If you are still facing any issues and need assistance, please feel free to reach out to [support@builder.io](mailto:support@builder.io).

Thanks,