# Unable to Use After Downgrading? Need Help with Visual Views Limit!

**URL:** <https://forum.builder.io/t/unable-to-use-after-downgrading-need-help-with-visual-views-limit/10982>\
**Category:** General\
**Tags:** react, shopify\
**Created:** [February 12, 2025, 4:00am UTC](https://forum.builder.io/t/unable-to-use-after-downgrading-need-help-with-visual-views-limit/10982 "2025-02-12T04:00:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![JennyJen](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@JennyJen](https://forum.builder.io/u/JennyJen)\
**Post date:** [February 12, 2025, 4:00am UTC](https://forum.builder.io/t/unable-to-use-after-downgrading-need-help-with-visual-views-limit/10982/1 "2025-02-12T04:00:53Z")

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I upgraded my plan a few months ago because my page required a high number of Visual Views.  
Since this month, I no longer need such a high volume, so I downgraded to the free plan.  
Today is the first day of using the free plan.  
However, when I logged into the dashboard, it said that because my Visual Views exceeded the free plan’s limit **last month** , I need to upgrade my plan.  
But my Visual Views for **this month have not exceeded the limit**.

I would like to ask why this situation is occurring?  
Please Help Me🥹

 ![截圖 2025-02-12 上午11.56.23](https://us1.discourse-cdn.com/flex020/uploads/builder/original/2X/2/256ed225ae03d09fc1e0a6dafe9088d187732ff8.png)

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**Author:** ![Rahulj08](https://avatars.discourse-cdn.com/v4/letter/r/7ba0ec/32.png) [@Rahulj08](https://forum.builder.io/u/Rahulj08)\
**Post date:** [February 13, 2025, 6:33am UTC](https://forum.builder.io/t/unable-to-use-after-downgrading-need-help-with-visual-views-limit/10982/2 "2025-02-13T06:33:16Z")

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Hi @JennyJen,  
Thanks for reaching out.

I have unblocked you for this month, but do not exceed the visual view over 10k and bandwidth over 10GB for this month.