No longer supporting shopify?

Is builder no longer supporting shopify?

We installed builder a couple years ago on shopify, and have been really happy, thinks have just stopped working

This is weird, but in the past couple of weeks we’ve had

  • all of our widgets stop working. This means all the carousels, tabs, etc that we created in builder and are using on our landing pages just aren’t there
    -conversion data through shopify stop displaying in builder so we have a hard time running a/b tests

Anyone else having these issues?

Hi @cranetrain, Sorry for the issue you’re experiencing!

Would you be able to give any reproducible example website link so I can debug the issue?

Also for conversions, if you having an issue seeing Insight please do share the builder content entry link for the same so I can take a look into that as well!

Here is how to find it: