When converting from design to code i get a Error occurred during image upload, please try again or report the issue if it persists

Technical Questions
1

Hey guys,

I hope someone can help me. We have a figma design which matches the requirements for best export to code. But unfortunately i never make it past the export.

I get the following error: Error occurred during image upload, please try again or report the issue if it persists

Error ID: 92d3ebb2dd8045a0b33997620697017b

Bildschirmfoto 2025-07-07 um 20.01.29
Bildschirmfoto 2025-07-07 um 20.01.29744×1336 88.8 KB

Here is the link to the figma file: https://www.figma.com/design/o7rmMhlpuH7lZ3Fhou6qKA/Website-Leukel---Kollritsch-2025?node-id=198-17662&t=fv8AW10mZR4uD1B4-1

Unfortunately i do not know what the problem is. It does not matter which section i want to export, i always get the same error. Would be great if someone here ran into the same problem before and knows why the error is occurring.

Additional i was wondering how i can import mobile designs. We made different responsable designs.

I am new to builder.io and do not have much experience. Thank you for your help guys!

1 Like
2

just had the same problem, hopefully its just an update from the builder.io team, and theres a small error, it worked wonderfully the past weeks.
For me the error only occurs in Classic export, and when there is a picture in the design.

3

There is hopefully nothing wrong with your figma file, since it worked fine with my own untitled file yesterday. I tried with a new blank file, its when there is an image in the design

4

Hi Raphael​,

Could you please try now and confirm if it’s working fine for you?
Looking forward to your confirmation.

Thanks,

5

Dear ParthSharma,

Unfortunately I get the same issue.

Here again the link for the figma file: https://www.figma.com/design/o7rmMhlpuH7lZ3Fhou6qKA/Website-Leukel---Kollritsch-2025?node-id=204-29119&t=fv8AW10mZR4uD1B4-1

6

Hi Raphael​,

Can you create a new ticket from the Builder Application so that I can proper investigate your case.

While you are at the Space or Content level, you will find the following menu at the bottom-left side:

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Then click (?) Help which will take you to this menu:

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Then click on Contact Support, and you will see the following pop-up window with the following details to provide:

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Thank you,

7

Hey! In my space i could only email to the support email. I texted to the email and used the google form to give feedback.

I gave you access to view the file. Do you maybe know what the problem could be?

8

Hi Raphael​,

We received your query. Thanks for the email.

Best Regards,