DNS issue and can't connect to project

Technical Questions
1

Starting to get this error yesterday out of the blue:

We couldn’t reach your project server due to a DNS resolution issue. This is likely a problem with your DNS resolver. Switching your DNS resolver to Google DNS (8.8.8.8 / 8.8.4.4) or Cloudflare DNS (1.1.1.1) will fix it.

Anyone know what can be done to fix this?

2

Hello @Clickseffect,

We are aware of this issue, where some users may be unable to access their preview and see an error similar to the one you described.

While we don’t have a permanent fix yet, a temporary workaround is to update your DNS settings to use an alternative resolver—such as Cloudflare (1.1.1.1) or Google DNS (8.8.8.8 / 8.8.4.4). This should restore access to your preview.

For more details, please refer to the documentation links below.

We’ll share an update as soon as a long-term fix is available.

Best regards,

3

I’d try flushing your local DNS cache after switching resolvers, then reload the project. Also check if your hosts file has any old entries pointing that domain somewhere else.