Hi!
I’ve been trying out Builder’s feature for forms. It seems like a great feature, however on testing, I am finding that form submissions are taking very very long to run - on a recent test page I set up, the response time was 9 seconds:
Is there any reason for this to be so long? Is this something that Builder can improve?
kara
June 2, 2021, 9:45pm
2
Hey @jballo , I haven’t been able to reproduce this on my end. Can you share the Builder url for this content entry and we’ll investigate? Thanks!
Hi Kara! Here’s an example: WaldenCore
kara
June 7, 2021, 7:36pm
4
I don’t see any Builder drag and drop form blocks added to your /contact page. Are you referring to the performance of the Zendesk contact widget?
No - I made updates to this page today to remove the Builder form. It was with any form I tried with builder tho
kara
June 7, 2021, 8:39pm
6
Hey @jballo I was able to reproduce on my end, and I will send this information to our technical team so they can look into improving!
kara
June 11, 2021, 7:19pm
7
Hey @jballo we made an improvement and it should be much faster now!