I cant get Fusion to respond

Bugs
1

Please fill out as many of the following questions as possible so we can help you promptly! If you don’t know how to answer or

it does not apply, feel free to remove it or leave it blank.

Builder content link
e.g. builder.io/content/4cab34394e684fe7b93d6ef5493a8a51

Builder public api key
go to Builder.io: Visual Development Platform and copy your PUBLIC api key

Detailed steps to reproduce the bug
I asked Fusion to fix a bug and ever since, i am getting the error in the window and Fusion doesnt acknowledge my prompts. It repeats them but doesnt respond.

Screenshots or video link

image
image2943×1688 298 KB

Code stack you are integrating Builder with
Not sure

Reproducible code exampleI dont know. Sorry.

2

Hi Scott,

Your front-end and back-end ports are different, which is why you are getting an error on the UI. Check the screenshot below. Use the same port.

Screenshot 2025-08-01 at 12.57.20 PM
Screenshot 2025-08-01 at 12.57.20 PM2940×1772 429 KB

Frontend : 8080
Backend : 3000

Thanks,

3

But is that the reason why Fusion isn’t responding? You havent explained if the port issue is related to Fusion chat. I understand the port mismatch is throwing the error but what about the Fusion Chat issue?

4

Hi Scott,

It’s mostly related to the glitch or port mismatch. Could you confirm now whether Fusion chat is working for you?

Thanks,