API suddenly returning no or incomplete data

Bugs
1

We’ve been using builder io for a long time now but suddenly the api started returning no or incomplete data all of a sudden

ex.

https://cdn.builder.io/api/v3/content/product?apiKey=63891ee0001848d2828dfc8dbd86cc25&enrich=true&limit=200

will only return 6 products while we have way more than that and they’re viewable on builder io dashboard

a query like this

https://cdn.builder.io/api/v3/content/home-banner?apiKey=63891ee0001848d2828dfc8dbd86cc25

will actually return no data at all

2

Hello @little_baby_cribs,

We’re currently looking into this issue and have been able to reproduce it on our end. Our team is actively investigating to understand why the API is returning incomplete or missing data in some cases.

We’ll keep you updated as soon as we identify the cause or have a potential fix.

Thank you for your patience and for bringing this to our attention.

Best regards,

3

Hello @little_baby_cribs,

Our team has applied a fix, and the API should now be returning complete data as expected.

Thank you for your patience and for bringing this to our attention.

Thank you,

4

Hi, is that fix global? Also experiencing a similar issue which is still present.

5

Hello @nicholas,

The issue appears to be limited to certain users. Could you please share your Builder Space API key or an example of an API call that is not working? Once we have that information, we can apply the fix to your account as well.

Thank you for your cooperation.

Thanks,

6

Hi @manish-sharma yes here they are:

Space API key: 0221da895e164e699d30aedc5a27a8f4
API call not working: https://cdn.builder.io/api/v3/content/page?apiKey=0221da895e164e699d30aedc5a27a8f4

7

Hi @manish-sharma this one as well:

https://cdn.builder.io/api/v3/content/blog?apiKey=0221da895e164e699d30aedc5a27a8f4

8

Hello @nicholas

A fix has been applied to your account, and the Content API now appears to be returning a response successfully.

Thank you for your patience while we worked on this.

Thanks