Credit usage is wildly imbalanced — jumped from 120 to 500 in minutes with no output

I’ve been using Builder.io actively for the past few days, and my AI credits usage has been steady — around 120 credits total across multiple projects over 3–5 days.

Today, in the middle of a project, my usage suddenly spiked from ~120 to over 500 in a matter of minutes… and I didn’t actually get any generated output from it. No new components, no code snippets, nothing useful — just a massive jump in the counter.

For context, I’m on the $30/month plan, which makes this especially frustrating. A few snippets of code shouldn’t cost nearly my entire monthly allowance, especially when there’s no visible result.

I saw the August 14, 2025 update about Agent credits being “a smarter way to power AI interactions,” but right now this feels anything but smart. If credits can vanish this quickly without delivering value, then the system is not balanced for actual day-to-day building work.

Suggestions:

  • Add transparent usage logs that show exactly what burned credits and when.

  • Stop counting “background” or auto-triggered processes against credits unless the user explicitly asks for them.

  • Consider more generous allocations or a cap on charges for no-output requests.

Right now, paying $30 for what can amount to a few pieces of code feels unreasonable. If this is the new Agent credit model in action, it needs serious rebalancing before it can be fair to paying customers.

2 Likes

I couldn’t agree more.

The calculations are too unreasonable, can’t create a code but still have to pay credits
Saying that this message is free still deducts credits

Hi @SeasonedAsh and @huaduyminh

We’ve transitioned from AI credits to Agent Credits to better support our agentic AI capabilities.

What Changed

  • Switched from message-based credits to token-based pricing — more tokens for complex tasks, fewer for simple ones.

  • Agent Credits = unified usage metric for all AI operations (fixed $ value covering model cost + 25% margin).

Benefits

  • Simplicity: One currency for all AI operations

  • Transparency: Clear link between model cost and credits

  • Flexibility: Credits rollover (Pro & Enterprise) and pool across your team

Pricing
Formula: Credit Cost = LLM Token Cost × (1 + 0.25 margin)

  • Base credit value: $0.05

  • Model cost: $0.04, Margin: $0.01 (25%)

Token Costs – Claude Sonnet 4

  • Input: $3.00 / 1M tokens → 75 credits

  • Cache Write: $3.75 / 1M tokens → 94 credits

  • Cache Read: $0.30 / 1M tokens → 8 credits

  • Output: $15.00 / 1M tokens → 375 credits

Credits by Plan

  • Free: 50/day or 150/month

  • Pro: 500/month per user

  • Enterprise: 1,000/month per user

Rollover & Pooling

  • Pooling at team/space (Free, Pro) or org level (Enterprise)

  • Rollover: Pro & Enterprise up to 2× monthly capacity

Need More Info?
Full details: Agent Credits Documentation
Check usage in your dashboard: /account/subscription

The calculation system is very problematic, in 5 minutes I haven’t used much code and almost 100 credits have been used up, I don’t think it’s fair here. Too expensive when the money is gone before the result is out. Even the responses say that there is no cost but are still deducted by the processes, fixing system code errors is also counted.

I think you should reconsider, or customers will not be able to stick with such a tool.

Could not agree more. After the ,migration of AI Credits to Agent Credits, the Limit exhausted with in minutes. Looks like some kind of known scams or a technical glitch has happened here. Just look at the attached usage chart (when the usage is same across all days since past 3-4 days) and see the sudden spike. I want my Agent Credits to reset properly and I believe it should be with in 100. Moreover, I am working with only 1 project and that too 2-3 hours of usage. This is insane and would request to fix it ASAP.

Thanks

Too crazy, that’s a scam. I think builder.io should review their skills, that’s too harmful to users.

The credit system before could still work but now 30$ without any value

Hi skdas3685,

Could you please share the Public API key so we can look into your subscription model?

Thanks,

Hello :waving_hand: I’m Adam, one of the Product Managers at Builder. I’m sorry that you ran into issues with the new credits system. I know our support team has been helping users as issues come up - whether in forums like these or via direct contact.

There’s definitely no ill-intentions here when it comes to pricing and usage. We want you to get lots of value from the product, and to use it daily for all of your projects. The goal of usage-based pricing has been to provide a more transparent, understandable approach that you can have a direct effect on via prompting and provided context.

Early on (which this post was created the day we released updated pricing) we did experience some errors around the UI not displaying the number of credits correctly and some users being charged for runtime errors caused by Fusion where they were not previously charged for them. We have addressed those issue, and you should not continue to run into them. Please let us know if you do.

Since releasing this two weeks ago we have worked to make the following improvements based on feedback like yours:

  • Fusion is now optimized and more efficient - dropping credit consumption by 20-30% while preserving quality output and responses

  • users can now choose from a variety of models for interactions - some costing half as many credits as the default model

  • users can now clearly see how many credits were charged when a response is returned by hovering over the “more info” icon located over the chat box in Fusion

In addition to these updates, we are continuing to make Fusion better everyday in order to increase its value to you and all of our other users.

If there’s anything else I can help address, I’m definitely happy to - both in terms of feedback on this credit system or in general.