No help received 😡

General
1

I had posted earlier regarding a refund request for my Pro plan subscription (since we realized we actually need the Custom plan for features like multiple environments and role-based permissions). Unfortunately, I haven’t received any response from the team yet.

Could you please provide an update on this?

2

Hello @Coldplay,

To ensure your refund request is tracked and addressed promptly, could you please create a support ticket directly at support@builder.io? Once submitted, our team will be able to review and respond to your request as quickly as possible.

We appreciate your patience!

Thanks,