It used to be that my credits would refresh on the first of every month, but now it says (resets September 15th) so I am wondering, does my credit limit of 500 reset on the first of every month or on the date I subscribed, in other words, on September 1st will I have used 0/500 credits or the same amount I have used now.
Hi @Cyrus-Gilani, welcome to Builder forum.
I understand your confusion about the credit reset timing. The change you’re seeing is actually part of an update to how our credit system works. Your credits now reset on your subscription anniversary date rather than on the first of each month.
Based on what you’re seeing (reset date of September 15th), this means:
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Your credits will reset on September 15th, not September 1st
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On September 1st, you will still have the same usage amount you currently have
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Your credit counter will only reset to 0/500 on September 15th
This change was made to align credit resets with individual subscription cycles rather than having all users reset on the same calendar date.
If you have any questions about this change or need clarification on when your specific reset date falls, please let me know and I’ll be happy to help further.
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