I had one space in Fusion subscribed to premium for the last 2 months, and am close to completion on the frontend of the website, just needing to finalize the design. So I decided not to subscribe to premium again right away incase I don’t end up needing more than 75, and downgraded my plan. This is where the issue arises, as soon as I downgraded the plan, the start date changed to the 30th instead of 15th as it was, so now even though I had a premium plan at the time, it is still counting the credits I used from last billing period a second time, so now I have apparently used 131 out of the 75 credits out of my plan.
Hi @Cyrus-Gilani could you please share the API of this space with me to look into this further? You can find and copy your Public API Key with the following steps:
-
Within your Builder Space, press
Cmd/Ctrl + kto open the Command Palette. -
Start to type the letters
APIinto the search field to filter results. -
Click your API key to copy it to your clipboard.
→ Follow this link for detailed instructions on finding your API key
Public API Key: 2f524112ee794fbbb6b490b8f89e3f01
@sheema Any updates on this matter?
Hi @Cyrus-Gilani I am checking on this internally.
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Sorry to bother you again, but is there any fix for this issue?
Hi @Cyrus-Gilani appologies for the delay. We are still looking into this.
Hi @Cyrus-Gilani could you please confirm if you still have the issue with your billing cycle?