Request a refund

General
1

Hello Builder Team,

I would like to request a refund for my recent subscription payment.

I have already downgraded my account to the Free plan.

My public API is: 027d7e41314e41ff8b2779c5808cd352

The subscription was purchased by mistake / did not meet my requirements.

Thank you.

2

Hello Feras, thank you for contacting us.

To proceed please with a refund please contact us by email to support@builder.io using the account email, that way we can trace back your request later.

Thank you!

3

Hello Builder.io Support,

I previously submitted a refund request and was instructed to contact you by email using my account email so you can trace the request.

Please let me know the status of my refund request and if you need any additional information from my side.

Thank you,
Feras

4

Hello Feras, thanks for your reply.

Could you please share the email address you used to submit the refund request? We will check it and start the refund process immediately.

Thanks,